Privacy Policy

At Bally Bet, we are committed to protecting your personal data and providing you with a secure online experience. This privacy policy explains how we collect, use, share, and protect your information.

We collect the following types of personal data:

• Registration information: name, email address, physical address
• Account activity: login history, betting patterns, transaction details

This information is collected when you create an account with us, make a deposit or withdrawal, place a bet, or interact with our platform in any way.

We collect and use your personal data for the following purposes:

• To provide you with the Bally Bet services
• To verify your identity and location to ensure compliance with Ontario gaming regulations
• To prevent money laundering and other forms of financial crime
• To improve our services and enhance your user experience

We share your personal data with third-party service providers for the following purposes:

• Payment processing: we disclose payment information to process deposits and withdrawals
• Identity verification: we disclose identity documentation to verify your identity
• Gaming regulators: we disclose transaction details and other information as required by Ontario gaming regulations

We store your personal data on secure servers, both within Canada and internationally. We use encryption technology to protect your data from unauthorized access.

We retain your personal data for the following periods:

• Account registration: permanently
• Transaction history: up to 5 years as required by Ontario gaming regulations

You have the right to request deletion of your account at any time. However, please note that we may not be able to delete all records due to regulatory requirements.

We take data security very seriously and use a range of measures to protect your personal data from unauthorized access:

• SSL encryption: our website is protected by industry-standard SSL encryption
• Password protection: account passwords are hashed and stored securely

You have the following rights regarding your personal data:

• Access: you can request access to your personal data at any time
• Correction: you can request correction of any inaccurate or incomplete information
• Deletion: you can request deletion of your account or certain records at any time
• Complaints: you can contact our support team if you have any concerns about how we collect, use, or share your personal data